Privacy Policy

Introduction

Welcome to the Mamnon App. Please read this Privacy Policy carefully before using the app. Accessing or using the app constitutes your explicit, full, and binding acceptance of all terms herein. If you do not agree with any part of this policy, you must immediately discontinue use of the app.

1. Data Controller

Peace Bird Land for General Contracting & Trading LLC (referred to as “we”, “us”, or “the Company”) is the entity responsible for collecting and processing your personal data in accordance with this policy. For privacy-related inquiries, please contact: legal@peace-bird.com

2. Data We Collect

Identity and Contact Data: name and phone number.
Location Data: precise device location (GPS) for address identification and service execution.
Financial Data: payment method details processed securely through approved payment gateways; we do not store full card details.
Operational Data: order history, cancellation records, and interaction details with service providers.

3. Purposes of Data Processing

Create and manage your account and fulfill your requests.
Determine your location and facilitate service delivery.
Process payments and complete financial transactions.
Communicate with you regarding orders or important updates.
Improve app quality, performance, and security.
Comply with legal and regulatory obligations.

4. Data Sharing

Your personal data may be shared only within the following limits:

With service providers (drivers / stations) for order execution.
With payment processors to complete transactions securely.
With competent authorities when required by law or regulation.
We do not sell your personal data to third parties for marketing purposes.

5. Children’s Privacy

The app is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that such data has been collected without parental consent, it will be deleted immediately.

6. Data Retention

We retain your personal data for the duration of your active account. After account closure, financial and core operational records are retained for three (3) additional years or for the period required by Iraqi law, whichever is longer, for compliance and dispute resolution purposes.

7. Your Rights

Request access to your personal data.
Request correction of inaccurate or incomplete data.
Request deletion of your data, subject to legal obligations.
Withdraw consent for non-essential data processing.
You may exercise these rights by contacting legal@peace-bird.com; we will respond within no more than 30 days.

8. Data Security

We apply industry-standard technical and administrative security measures to protect your data from unauthorized access, loss, or misuse. However, no online system can be guaranteed to be 100% secure.

9. Cookies and Similar Technologies

We use cookies and similar technologies within the app to improve performance, remember preferences, and analyze aggregated, non-personal usage data. You can manage these settings through your device options.

10. Updates to This Privacy Policy

The Company reserves the right to update this policy at any time. Material changes will be communicated via the app or registered email. Continued use of the service after updates constitutes acceptance of the revised policy.

For service-related inquiries, please use the in-app support channels.
For legal or privacy-related inquiries: legal@peace-bird.com

By using the Mamnon App, you confirm that you have read, understood, and explicitly agreed to this Privacy Policy and the Terms of Use.